If we are unable to verify that you are the contracted, exclusive listing Agent, we may remove the listing(s) and/or your claim on the listing(s). We may require that you provide the listing contract(s) that verify you have an exclusive right to advertise the listing. If you are the contracted, exclusive listing Agent, you may advertise the foregoing listings on the Services. Department of Housing and Urban Development) homes are bank-owned and open and are generally not represented by an individual Agent. If we suspect that you are advertising a pocket listing, we may remove the listing(s) and/or your claim on the listing(s). You may not advertise any pocket listings on the Services. You are not permitted to advertise “open” or “ok to advertise” listings on the services. You can also use the “Report Listing” option at the top of the property page to request further investigation. Please notify the Customer Support Team at if you believe that someone has erroneously claimed a listing on Trulia. Please notify the listing support team if you believe that someone has erroneously claimed a listing on Zillow. If you claim a listing that has already been claimed by another party, the original party will be notified. You may delete a listing from your profile on Trulia via the claimed homes tab of your Trulia Account. You may also cancel a listing on Zillow via the My Listings section of your account. If you mistakenly claim a listing that is provided to us via a data feed, you must promptly contact the source of the data feed to cancel the listing. If you mistakenly claim a listing, you must promptly release such claim on the listing. Once a profile represents the office, permission from the listing Agent is also required for the broker owner or team lead to advertise another Agent’s listings. This can be done by changing the screen name and profile picture.
Zillow cyndicate listing delay update#
A broker owner or team lead that advertises a listing on behalf of the listing Agent must update their profile on the Services so it represents the team or company instead of an individual Agent.
In the case of an Agent advertised listing, a listing may also be advertised by the exclusive listing Agent’s broker owner or team lead. Except as provided in this Section 1(a), listings (regardless of the type) may only be advertised by (i) the real estate Agent (the “Agent”) who is the contracted, exclusive listing Agent for such listing, (ii) the owner of such listing (which may include rental owners or the builders of new construction homes) or (iii) the rental manager of such listing. In the event that we discover any violation, we may remove all or certain portions of your listings from the Services, terminate your account(s) and/or restrict your access to the Services. We reserve the right to remove any content that violates this Policy or any of our terms of use, other policies, or that we, in our sole discretion, consider to be inappropriate. Users of our services (including all properties owned and operated by Zillow, related data and/or related services) (collectively, the “Services”) acknowledge and agree to comply with the following Listings Quality Policy (the “Policy”). Unfortunately, Zillow prioritizes sale listings and there is nothing we can do from our end as this is the way the product was designed.Ĥ) If your case is none of the above, please send us a ticket using this form and we can investigate further.Welcome and thank you for your interest in Zillow and the Zillow family of businesses, ((a) Zillow (b) Trulia (c) Hotpads (d) StreetEasy and (e) Out East collectively, herein “Zillow,” “we,” or “our”).
If your listing contains self-promotional language, please remove it and the listing should be syndicated correctly within 24 hours.ģ) If you are advertising a sale and rental listing at the same time, only the sale listing will be syndicated on Zillow. If a listing is not showing on Zillow after it has been activated on StreetEasy, it could be related to one of the following reasons syndication delay, self-promotion language in the description, or sale-rental conflict.ġ) If you just activated a listing on StreetEasy, it can take up to 24 hours for the listing to be syndicated to Zillow-related websites (HotPads, Trulia, and Zillow).Ģ) If your listing has been active on StreetEasy for more than 24 hours and still not showing (or partially showing) on related Zillow sites, please check your listing description and make sure that it does not contain any self-promotional language.Įxamples of self-promotional language can be the following:
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